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In this Jackpot City review, players are invited to explore one of the leading online casinos. We offer an analytical perspective, highlighting the array of Jackpot City bonuses, which include free spins, a generous no deposit bonus, Jackpot City promo codes and bonus code offers. We examine the sign up offer, crucial for new players stepping into Jackpot City. Our review extends beyond initial offers to include a rich selection of games, including slots, live casino, poker, and bingo. We pay special attention to the needs of existing customers, assessing ongoing promotions, promo code, bonuses, and how they add value to continuous gaming. This review is designed to guide players through every aspect of Jackpot City.
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Baccarat, Bingo, Blackjack, Craps, Poker Games, Roulette, Scratch Cards, Slots
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Among many online casinos in Canada, Jackpot City is stacked with lots of great surprises. Firstly, newcomers can enjoy the most rewarding welcome offers. Secondly, loyal users in this casino will enable you to enjoy great prizes with the Jackpot City bonus code. Besides, this place is famous for its massive game collection. Therefore, you can find any game you like and feel the thrill not all the casinos are able to offer. Anyhow, we’re here to guide you through the bonus section at Jackpot City Casino. So, let’s see everything you need to know in order to claim some juicy bonus here.
Jackpot City, a well-known name in online gambling, was established in 1998. Since its inception, the casino has been a part of Cadtree Limited, a distinguished player in the online gaming industry. Over the years, Jackpot City has carved a unique position in the market, particularly appealing to Canadian players with its wide array of popular games. These include a great selection of online slots, a rich live game collection, and various table games, all sourced from top software providers like NetEnt, Microgaming, and Pragmatic Play.
The casino is committed to providing a secure and pleasant gaming environment. It guarantees player privacy and protection by utilizing advanced digital encryption technology for all transactions. Furthermore, adding mobile gaming has expanded JackpotCity’s reach, allowing players to appreciate their favourite games from anywhere at any time.
Discover essential details about Jackpot City Online Casino through this informative table.
| Parent Company Name | CADTREE LIMITED |
|---|---|
| Website | https://www.jackpotcity.ca/ |
| Head Office | La Corvee House, La Corvee Alderney, GY9 3TQ |
| CEO | Tim Johnson |
| Company size/Employees | 50-70 |
Upon visiting Jackpot City, the initial interface is one of sophistication and modernity. The user interface balances aesthetic appeal and functional design, allowing for effortless browsing. The website layout is well-organized, prioritizing accessibility and ease of use.
The design employs a combination of appealing visuals and clear, legible text, providing that key information is easily accessible. Steering is a breeze, with a logically structured menu and well-defined sections, making it easy for users to find their desired games or information.
Jackpot City also excels in its mobile adaptability. The mobile and desktop background consistency is remarkable, offering a unified gaming session across various devices. This adaptability is crucial for players who prefer gaming on mobile devices.
The game selection at Jackpot City is wide, with a range of options to suit various preferences. This is complemented by practical game filters and a search function that simplify locating specific games. Additionally, the games load quickly, contributing to a fluid gaming session.
Here’s a table summarizing JackpotCity’s usability
| Ease of Browse | Exceptionally user-friendly |
|---|---|
| Mobile Games Availability | Comprehensive and well-integrated |
| Game Filters | User-friendly and functional |
| Search Function | Quick and effective |
| Loading Speed | Rapid, promoting a fluid gaming session |
| UX and UI Rating | Outstanding, with a user-focused design |
In summary, Jackpot City delivers a superior user background. It demonstrates a strong commitment to a user-centred approach in all elements, from interface design to game quality and accessibility. The website’s usability is exemplary, allowing players to focus on their gaming without any interruptions.
Jackpot City Casino, operated by Cadtree Limited, upholds stringent licensing and regulatory standards. It is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO), adhering to the Gaming Control Act, 1992 protocols. This licensing provides legal and ethical gaming practices.
Mixed, responsible gaming tools show the casino’s dedication to player protection. Features such as adjustable deposit limits, activity limitations, and self-exclusion options are available to players. Jackpot City also guarantees the protection of minors, partnering with organizations like GamCare to support responsible gambling.
Moreover, the website is fortified with 128-bit SSL encryption, guaranteeing the safety and confidentiality of player data. Additional security measures like Cloudflare Inc. for IT-security and two-factor authentication (2FA) for anti-money laundering practices further reinforce this commitment.
Security and Player Protection Information
| Security Feature | Implementation |
|---|---|
| SSL Encryption |
128-Bit |
| Deposit Limits |
Adjustable |
| Activity Limitations |
Available |
| Self Exclusion |
Available |
| Protection of Minors |
Guaranteed |
| Problem Gambling Organisations |
GamCare |
| IT-Security |
Cloudflare Inc. |
| Anti Money Laundering |
Two-factor authentication (2FA) |
At Jackpot City Casino, understanding the terms and conditions is crucial for a rewarding and transparent gaming background. Here’s a concise list of the most important rules every player should know:
- Participation Discretion: Playing, downloading, and using the services of Jackpot City is solely at the player’s discretion and risk.
- Legal Compliance: Players are responsible for assuring their gaming activities do not contravene any law or legislation prohibiting online gaming in their jurisdiction.
- Geographical Restrictions: The services are exclusively for users physically located in Ontario, Canada.
- Age Requirement: Players must be at least 19 years old to use the services, register an account, or download software.
- Account Verification: Jackpot City reserves the right to request proof of identity and age as a condition for participation.
- Single Account Policy: Players cannot maintain up to one account per Casino Website.
- Financial Transactions: Winnings are paid in Canadian Dollars (C$), and Jackpot City may request documentation to verify registration information for any financial transactions.
- Responsible Gaming: The Casino offers deposit limits and self-exclusion tools to promote responsible gaming.
- Security Measures: Use security features like SSL encryption and two-factor authentication for anti-money laundering efforts.
- Bonus and Promotions: Strict rules apply to promotions, bonuses, or special offers, limiting them to one per person, family, household address, etc., with the right to withdraw availability at the Casino’s discretion.
Remember, these terms are in place to provide a fair and secure gaming environment. For a more detailed understanding, visit JackpotCity’s Terms and Conditions page. Stay informed and appreciate your gaming responsibly!
Jackpot City Casino Canada bonus offers are important for every kind of player. From the generous Welcome Bonus to the No Deposit Free Spins and the daily and weekly Jackpot City promotions.
On top of that, you are always welcome to count on VIP and Loyalty rewards with a special Jackpot City Casino promo code, but we will get to that later on.
The welcome bonus is designed as a four-stage first deposit bonus, where each stage offers a 100% match up to C$400. This means upon making the first four deposits, players can receive up to a total of C$1600 in bonus funds. The minimum deposit to trigger each bonus is C$5, making it accessible to many players. The 35x wagering requirement is something players need to consider, as it dictates the play through required before withdrawing any winnings.
$1 deposit casino bonus: Players who make a first deposit of at least $1 are rewarded with 80 Bonus Spins on Wacky Panda. This introductory offer aims to facilitate entry into the casino with a minimal initial deposit. New players have 7 days from account creation to claim this offer, which adheres to the Play Through Requirement of 200 times. This must be completed before any winnings can be transferred from the Bonus Balance to the Cash Balance.
$5 deposit casino bonus: A second deposit of $5 or more qualifies members for 50 Bonus Spins on Mega Moolah Atlantean Treasures, known for its potential for significant payouts. Similar to the first deposit bonus, these spins come with a Play Through Requirement of 200 times before winnings can be withdrawn.
This Jackpot City casino no deposit bonus requires 100 free spins without deposit on famous Microgaming slot ‘Casino Connect’. Move to our bonus section, simply click on “Get Free Spins” button and start playing with no deposit spins. A deposit of C$10 must be made to activate your winnings. Wagering requirements of 50x apply to bonus winnings.
This exclusive Jackpot City no deposit bonus offers 10 free spins available immediately after you click our “Get Free Spins” button in the bonus section. No deposit is required, providing a risk-free opportunity to try one of the casino’s popular slot games. The maximum win from these free spins is capped at C$20. After using the free spins, a minimum deposit of C$10 is required to unlock and withdraw any winnings derived from them.
The last Jackpot City no deposit bonus is 50 free spins on the Golden Titans slot, which are available without any deposit and registration! The algorithm is the same: move to our bonus section, simply click on “Get Free Spins” button and start playing Golden Titans. To activate the winnings, you need to deposit C$10. Maximum win is $20. Don’t forget about 200x wagering on bonus funds.
The Daily Deal is a dynamic offer that changes daily and is perfect for player’s activity. It can include various rewards like bonus cash or free spins. The Match Promotions, available weekly and midweekly, are designed for regular players and vary between Jackpot City free spins, bonus cash, and other perks. These promotions are linked to real play.
Another great thing that most online casinos are not equipped with is the Bonus Wheel promotion. Here at Jackpot City Online Casino, there is a chance for every registered player to win amazing prizes without even playing. Those with a Jackpot City joining offer are also available to try this wheel. Namely, there’s a special wheel that appears from time to time and reminds players to spin it! If you feel lucky enough, give it a try, you certainly won’t regret it.
At Jackpot City Casino, commitment and regular play are rewarded through a structured Loyalty Program. This program is designed to acknowledge and reward players’ consistent participation in various casino games. Loyalty Program does not require specific Jackpot City casino bonus codes to earn points, unlike many other online casinos. Instead, every cash wager on any game automatically earns loyalty points.
The Loyalty Program is tiered, allowing players to ascend through levels based on their accumulated points. These tiers include Bronze, Silver, Gold, Platinum, Diamond, and the exclusive Privé level. Each level offers progressively better benefits, bonuses, and exclusive offers. As players climb the loyalty ladder, they unlock more perks, improving their overall casino background.
The Loyalty Program at Jackpot City is both easy and user-friendly. It functions as follows:
For each bonus we listed top, you will need to respect Jackpot City Casino bonus terms. So, here’s how to do it:
As mentioned in our initial overview, this online casino is predominantly powered by Microgaming, resulting in an impressive range of games that outshines the majority of other online casinos. According to Jackpot City’s official website, they offer over 500 games for their customers, a truly remarkable figure.
When it comes to the game selection itself, you’ll find a comprehensive representation of all online casino game types, including slots, table games such as blackjack and roulette, video poker, scratch cards, and more. Microgaming is renowned for its extensive variety of online slots, featuring standout titles like Thunderstruck 2, Immortal Romance, and The Finer Reels of Life – all of which are part of their online casino’s collection.
| 🎮 Game Type | 🔢 Number of Titles Available | 🌟 Most Popular Titles |
|---|---|---|
| Slots | 400+ | Penny Pelican, Lion Gems: Hold and Win, Book of Gold: Multichance, 100 Joker Staxx: 100 lines, Royal Coins: Hold and Win |
| Roulette | 20+ | European Roulette, French Roulette, Zoom Roulette, French Roulette. La Partage, European Roulette. Announce |
| Blackjack | 20+ | Black Jack, European Blackjack, American Blackjack, 21 Burn Blackjack, Multihand Blackjack Pro |
| Betting | N/A | N/A |
| Video poker | 10+ | Oasis Poker, Trey Poker, Caribbean Poker, Triple Edge Poker |
| Bingo | 3 | Break da Bank Again Video, Thunderstruck II Video |
| Baccarat | 10+ | Mini Baccarat, Speed Baccarat, Fat Banker, Baccarat, No Commision Baccarat |
| Jackpot games | 10+ | Lion Gems: Hold and Win, Coin Strike: Hold and Win, 100 Joker Staxx: 100 lines, Book of Gold: Multichance, 1 Reel – Caribbean Treasure |
| Live games | 40+ | Live Poker, Live Baccarat, Speed Baccarat E, Live Lobby Baccarat, No Commision Baccarat |
| Poker | 2 | Joker Poker, Magic Poker |
| Craps | 2 | Craps |
| Keno | – | – |
| Scratch and win | 9 | Monsters Scratch, Scratchy Bit, Lucky Scratch, Happy Scratch, Scratchy Big |
| eSports betting | N/A | – |
| Crash games | 2 | Coyote Crash, Cabin Crashers |
These games are also available on mobile platforms, ensuring that you can play online casino no matter where you have network coverage.
This informative table presents a comprehensive overview of competitive payout rates across various game categories. From classic online slots to video poker, roulette to blackjack, and more, you’ll discover the percentage ranges that indicate the potential returns to players.
| 🏆 Competitive Payout Rates | 🎰 Payout Percentage |
|---|---|
| Classic Slots | 93.53 – 95.46% |
| Video Slots | 90.63- 94.17% |
| Roulette | 96.53 – 98.71% |
| Blackjack | 95.45 – 99.63% |
| Table games | 93.62 – 98.16% |
| Video Poker | 95.86 – 98.14% |
| Scratch Cards | 93.41 – 98.53% |
| Arcade Games | N/A |
However, it’s worth noting a potential drawback with Jackpot City’s game offerings. Not all of their games are directly accessible through your browser. Some require you to download software that must be locally installed on your computer in order to access the full range of casino games.
This table introduces a selection of game titles, each accompanied by its unique attributes, Return to Player (RTP) percentages, and applicable bonuses.
| 🎮 Game Name | 🌟 Notable Features | 💰 RTP | 🎁 Applicable Bonuses |
|---|---|---|---|
| Book of Dead | RTP range, Scatter symbols, Wild Symbol | 94.25% | Book of … mechanic, Expanding Symbols, FreeSpins, Risk/Gamble (Double) game |
| Jammin’ Jars | RTP range, Sticky Wilds | 95.25% | Avalanche / Cascading wins, Buy Feature, Cluster Pays, FreeSpins, Mega Symbol (3×3), Multiplier, Random bonus symbols |
| Book Of Sirens | RTP range, Scatter symbols, Wild Symbol | 96.14% | Additional Free Spins, Bonus wheel, Book of … mechanic, Buy Feature, Expanding Symbols, FreeSpins |
| Stolen Treasures | Bonus Symbols, RTP Range, Wild Symbol | 94.70% | Bonus Game, Hold and Spin, Lock it Link, Multiplier, Respins |
| Starburst | RTP Range, Spreading Wilds or Wild Rush, Starburst Mechanic, Wild Symbol | 96.09% | Bothway, Expanding Symbols, Respin Wild, Respins |
Consequently, individuals using Apple computers will only have access to a limited selection of Jackpot City’s casino games via their website.
In this informative table, we’ve curated a selection of some of the most popular game types, accompanied by their standout titles, distinctive features, and the innovative software providers behind them.
| 🎮 Game Type | 🌟 Most Popular Title | 🔍 Features and Theme | 🖥️ Software Provider |
|---|---|---|---|
| Roulette | Roulette Royal | Auto Play | Amatic Industries |
| Blackjack | European Blackjack | Insurance, Split | Nucleus Gaming |
| Baccarat | Baccarat Deluxe | RTP Range | Vela Gaming |
| Poker | Oasis Poker | RTP range | BGAMING |
| Craps | Craps | Dice Game | Games Global |
The slot games at Jackpot City Ontario constitute a wide collection featuring over 400 titles of different themes, gameplay styles, and preferences. This category attracts attention for its graphics and the potential for wins.
| Slot Game | Return to Player (RTP) | Provider |
|---|---|---|
| Thunderstruck II | 96.65% | Microgaming |
| Amazing Link Apollo | 94.20% | SpinPlay Games |
| Arctic Enchantress | 96.10% | Neon Valley Studios |
| Break Away Deluxe | 96.88% | Stormcraft Studios |
| Amazing Link Zeus | 96.33% | SpinPlay Games |
| Agent Jane Blonde Returns | 96.60% | Stormcraft Studios |
| Wacky Panda | 95.60% | Games Global |
| Ancient Fortunes: Zeus | 95.02% | Triple Edge Studios |
| Masters of Valhalla | 94% | Snowborn Games |
| Immortal Romance | 96.86% | Games Global |
As in any other quality online casino, Jackpot City online casino is also stacked with progressive jackpot games. You can choose to play Mega Moolah and Major Millions any time you want. The progressive nature of this jackpot will allow you to always be in with a chance to win Jackpot City bonus code for existing players. 
Another great thing is that when someone is depositing a lot in a game, the amount of the jackpot will rise. So, you can collect it if you’re lucky enough!
| Progressive Jackpot Game | Return to Player (RTP) | Provider |
|---|---|---|
| Gold Factory Jackpots Maple Moolah | 93.42% | Aurum Signature Studios |
| African Quest | 96.52% | Triple Edge Studios |
| Divine Riches Helios | 94.04% | JustForTheWin |
| Hyper Gold | 96.08% | Gameburger Studios |
| Chicago Gold | 96% | PearFiction |
| Kings Of Cash | 96.68% | Games Global |
| 9 Pots of Gold HyperSpins | 96.24% | Gameburger Studios |
| Mega Moolah | 88.12% | Games Global |
| Cyberstud Progressive | 97.54% | Games Global |
| Cash Splash Progressive | 91.62% | Games Global |
Jackpot City elevates gaming with its Live Roulette offerings, providing players with an unforgettable background. This category features over 20 live roulette games for its high-quality streaming, professional dealers, and betting options.
| Roulette Game | Return to Player (RTP) | Provider |
|---|---|---|
| Vinnie Jones Roulette | 97.30% | Real Dealer Studios |
| Multifire Auto Roulette | 97.30% | Switch Studios |
| Real Auto Roulette | 97.30% | Real Dealer Studios |
| Dealers Club Roulette | 97.30% | Real Dealer Studios |
| Turbo Auto Roulette | 97.30% | Switch Studios |
| 9 Pots of Gold Roulette | 97.30% | Games Global |
| Mega Roulette | 97.30% | Pragmatic Play |
| Real Roulette with Sarati | 97.30% | Real Dealer Studios |
| Real Roulette with Rishi | 97.30% | Real Dealer Studios |
| Real Roulette with Matthew | 97.30% | Real Dealer Studios |
For fans of the classic card game, Jackpot City presents a collection of over 20 Online Blackjack games. The site collaborates with renowned developers like Switch Studios and Pragmatic Play to deliver an exceptional blackjack background. With mixed variants and high RTP percentages, players can indulge in strategic gameplay and aim for wins.
| Blackjack Game | Return to Player (RTP) | Provider |
|---|---|---|
| European Blackjack | 99.60% | Switch Studios |
| Premier Blackjack with Buster Blackjack | 99.57% | Switch Studios |
| Premier Blackjack with Side Bets | 99.57% | Switch Studios |
| ReDeal Blackjack | 99.60% | Switch Studios |
| Perfect Strategy Blackjack | 99.91% | Switch Studios |
| High Streak Blackjack | 99.60% | Switch Studios |
| ONE Blackjack | 99.28% | Pragmatic Play |
| Multi Hand Classic Blackjack | 99.60% | Switch Studios |
| Vegas Strip Blackjack | 99.65% | Switch Studios |
| Atlantic City Blackjack | 99.65% | Switch Studios |
Only the most exclusive software providers are offering their casino games here at Jackpot City Casino. This means that you can enjoy slots from Netent collection, and live dealer games from Evolution Gaming store. Besides that, there are plenty of other world-recognizable software providers such as Microgaming, Pragmatic Play, etc.
| 🎰 Provider | 🌟 Most Popular Slots |
|---|---|
| Netent | Starburst, Gonzo’s Quest, Dead or Alive |
| Evolution Gaming | Live Slot Adventure, Evolution Reels, Dynamic Diamonds |
| Microgaming | Mega Moolah, Thunderstruck II, Immortal Romance |
| Pragmatic Play | The Dog House, Sweet Bonanza, Mustang Gold |
When it comes to payments at Jackpot City Online Casino, they made sure to provide multiple options. So, you can leave a deposit here without any complications. Be sure that the online casino will ask you to provide your ID and proof of income when you want to deposit funds.
The casino sets the minimum deposit amount at C$5 for most of payment methods except PaySafeCard and Neosurf. This amount is designed to be accessible to players. While specific maximum deposit limits can vary, players can usually find this information in their account settings or by contacting customer support.
The following table provides a clear overview of the deposit methods available at Jackpot City, highlighting the minimum deposit, any applicable fees, processing times, and deposit limits.
Discover the various payment methods available at online casinos through this comprehensive table.
| 💳 Payment Method | 💰 Minimal Deposit | 🚫 Fee | ⏱️ Processing Time |
|---|---|---|---|
| Visa | C$5 | No Fee | Instant |
| MasterCard | C$5 | No Fee | Instant |
| Paysafecard | C$10 | No Fee | Instant |
| Muchbetter | C$5 | No Fee | Instant |
| Neosurf | C$10 | No Fee | Instant |
| iDebit | C$5 | No Fee | Instant |
| Insta Debit | C$5 | No Fee | Instant |
| Echeck | C$5 | No Fee | Instant |
Jackpot City Casino provides a streamlined and uncomplicated withdrawal process for its players. The casino has focused on making sure that players can easily withdraw their winnings with a lot of methods, setting minimal withdrawal amounts and omitting additional fees to facilitate player convenience.
Players at Jackpot City can withdraw a minimum of C$10, accommodating players who do not wish to leave large sums in their casino accounts. The maximum limit for withdrawals is C$20,000 for a broad range of players, from casual to more serious ones. Notably, the casino does not charge any fees for withdrawals, allowing players to access the full amount of their winnings.
The following table provides a detailed overview of the withdrawal methods available at Jackpot City, including minimum withdrawal amounts, fees, processing times, and limits.
| 💳 Payment Method | 💰 Minimal Withdrawal | 🚫 Fee | ⏱️ Withdrawal Time | 📊 Withdrawal Limits |
|---|---|---|---|---|
| Echeck | C$10 | No Fee | 1-5 days | C$20000 |
| Visa | C$10 | No Fee | 1-3 days | C$20000 |
| Muchbetter | C$10 | No Fee | 24-48 hours | C$20000 |
| iDebit | C$10 | No Fee | 24-48 hours | C$20000 |
| Insta Debit | C$10 | No Fee | 24-48 hours | C$20000 |
Jackpot City Casino requires players to undergo a verification process called KYC (Know Your Customer) to provide secure and compliant gaming practices. This process prevents fraud, money laundering, and underage gambling.
Documents Required for Verification:
Verification Timeframe and Steps
The verification process typically begins immediately after account registration. Players are hassled to complete verification before hiring in gameplay or requesting withdrawals. The process takes a few days but may vary based on the clarity and validity of the documents provided.
Beginning your time at Jackpot City Casino is a simple and quick process. Here’s a guide to assist you in registering and confirming your account so you can start exploring the games available:
Visit the Website The first step is to visit the Jackpot City Online Casino website.
Begin Registration Look for the ‘Sign Up’ button at the top of the website’s main page.
Enter Your Information A form will appear requesting details such as login, email address, date of birth, name, and gender. Fill in these fields with the appropriate information.
Submit Registration After filling out the form, click the ‘Register’ button to complete this process.
Confirm Your Account You should receive an email from Jackpot City in your inbox. This email typically includes a link to verify your account. Click this link to finalize the activation of your account.
Claim Welcome Bonus You can log in once your account is verified and active. If a welcome bonus is available, you may claim it and start playing.
The moment you land on their website, you’ll realize that the design perfectly encapsulates their name. The homepage exudes an exhilarating sense of entertainment, immediately presenting you with a sprawling online casino cityscape adorned with neon lights and a myriad of captivating details from top to bottom. Additionally, Jackpot City Casino has ensured the provision of a wealth of intriguing information right from the outset. They proudly emphasize their over 20 years of success in the industry. The top-tier menu offers shortcuts to various features, including online casino games, mobile casino, promotions, payment methods, a FAQ section, and their blog. The registration process is swift, accompanied by a variety of video snippets that encourage you to dive right in. It’s worth mentioning that it’s a minor inconvenience to have to register before accessing the full version of the website.
The most reliable mobile app developer for casino apps, Microgaming, provided everything at this place. Therefore, you can rest assured that this online casino is going to enable you to play on both iOS and Android devices. It’s simple – All you have to do is to download the app from the Apple Store or Play Store, and Jackpot City Casino log in. After that, you need to input info about your account and password and there you have it.
| 📱 Feature | 🔗 Details |
|---|---|
| Android App | Available on Google Play |
| Google Play Rating | N/A |
| Google Play Reviews | 100+ |
| Provider | Super slots casino |
| Downloads | 100+ |
| Last Version Update | 0.0.1 |
| iOS App | Available on App Store |
| App Store Rating | 2,1 |
| App Store Reviews | 45 |
| Provider | Sugarbush Worx (Pty) Ltd |
| Size | 12.3 MB |
| Compatibility | iPhone Requires iOS 14.0 or later. iPad Requires iPadOS 14.0 or later. iPod touch Requires iOS 14.0 or later. Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later. |
| Language | English |
When it comes to online gaming, security and player protection are paramount. At our platform, we take these matters seriously and have implemented a range of measures to ensure your peace of mind. This table highlights the various security features and safeguards that we have put in place to provide you with a secure and responsible gaming environment.
| 🔒 Feature | 📝 Details |
|---|---|
| Deposit Limits | Adjustable |
| Activity Limitations | Available |
| Self Exclusion | Available |
| Protection of Minors | Guaranteed |
| Problem Gambling Organisations | GamCare |
| Encryption | 128-Bit SSL |
| IT-Security | Cloudflare Inc. |
| RTP Analysis | RNG |
| Anti Money Laundering | Two-factor authentication (2FA) |
With the growth of the iGaming industry, players can now join online casinos from other countries without any issues. Jackpot City Casino is a friendly, international casino with more than 9.1M users worldwide. Therefore, players from Germany, Netherlands, New Zealand, Great Britain and 228 other countries now have an opportunity to create an account and enjoy their favourite casino games. The Netherlands and New Zealand are two of the biggest markets for the Jackpot City casino.
Having native payment methods available for Dutch players makes Jackpot City Casino very accessible and convenient. More than 782k people visit Jackpot City Casino each month, and 43% of them are women and 57% are men. The majority of players come from large cities like Amsterdam and Rotterdam. This is not uncommon, as big urban areas have always been epicentres for online casino players. However, what we find interesting is that most users play on mobile devices — 78%, while desktop players make up only 22%. The most popular casino games are Baccarat and Roulette, and the top online video slots in the Netherlands are Book of Dead, Gonzo’s Quest Megaways and Dead or Alive 2.
With native payment methods available for New Zealand players, Jackpot City is incredibly practical and accessible. There are more than 750K visitors per month to Jackpot City, with 45% women and 55% men. The majority of players come from large cities like Auckland and Christchurch. This is not unheard of, as metropolitan area residents tend to use online casinos more. Interestingly, users prefer mobile devices to desktop devices — 84% versus 16%. In terms of games, roulette and blackjack are the top casino games in New Zealand, while Mega Moolah, Mega Fortune and Hall of Gods are the most popular online slots in the country.
When you scroll down to the bottom of the page, you will see a friendly note saying ‘’We are here for you 24/7’’.
Jackpot City Casino’s customer support framework is strategically designed for the varying needs of its players. The cornerstone of this system is a wide FAQ section, which stands out for its detailed explanations and visual aids. This section is a valuable resource for players, offering instant solutions to a wide array of common questions, making it more comprehensive compared to many online casinos.
For direct interaction, Jackpot City provides a live chat service. This feature is available 24/7, providing players with access to support at any hour. The constant availability of live chat is a significant advantage, particularly for players who might brush issues or have inquiries outside of standard business hours.
| 📞 Contact Method | 📝 Details |
|---|---|
| Live Chat | Available |
| Contact number | 1.800.768.1946 |
| [email protected] | |
| Contact Form | Not Available |
| FAQ | Available |
| Average response time | 1-60 minute |
Steps to Access Live Chat:
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Jackpot City Casino’s reception on AskGamblers, as indicated by a user rating of 5.1 out of 10 based on 96 reviews, presents a varied picture of player feedback. Based on the reviews gathered, Jackpot City Casino has wide input from players, but the general sentiment leans towards dissatisfaction, as reflected in various online sites. This mixed reception highlights the variance in player backgrounds, with some areas of the casino performing well while others require attention.
Positive reviews commend Jackpot City for its wide game selection and the performance of its mobile app. Instances where the casino has successfully resolved players’ issues, such as account verification or rectifying payment errors, are appreciated. These instances demonstrate Jackpot City’s potential to address and resolve customer complaints, albeit inconsistently and effectively.
However, the negative aspects are more pronounced in the reviews. A significant number of players have expressed frustration over delays in the withdrawal process and the length of time taken for account verification. The customer service response, mainly via live chat, has been criticized for inefficiency, with players having long waiting times. Technical glitches during gameplay, leading to losses or account deductions, have also been a common complaint. These issues are exacerbated by what many perceive as an unresponsive customer support system, where reaching a live agent or getting a satisfactory response is often challenging.
Based on the available information, Jackpot City Casino has accumulated numerous reviews on TrustPilot, exhibiting a concerning overall opinion with a low TrustScore of 1.3 out of 5. This score reflects a significant inclination towards negative feedback from players.
The positive elements in the reviews are sparse, but some players have acknowledged the casino’s effective resolution of specific issues, such as successfully returning missing funds. This suggests that Jackpot City can address and resolve customer complaints, albeit inconsistently. Additionally, the assortment of games and ease of depositing are aspects that some players appreciate.
Conversely, the negative aspects are more pronounced and recurring in the reviews. A common issue among players is the delay in customer service responses and the extended duration required to resolve their problems. This is compounded by dissatisfaction with the live chat service and a perceived lack of prompt email communication. Furthermore, technical difficulties during gameplay, particularly those affecting account balances, are a significant source of player frustration. The withdrawal process is another area of concern, with many players reporting delays and complications, leading to a negative perception of the casino’s reliability.
Jackpot City Casino’s presence on LCB, as reflected by a user rating of 2.5 out of 5 based on 74 comments and 296 votes, showcases a wide range of player backgrounds and feedback.
The casino garners appreciation for features like daily free spins and the money wheel in daily games, indicating a commitment to keeping the gaming fresh and interesting. The low minimum deposit requirement is another aspect that players find appealing, allowing them to gamble with less risk. Long-term members, in particular, have expressed satisfaction with their overall background, highlighting reliable withdrawals and a stable gaming environment.
However, this positive feedback is tempered by significant concerns. A notable area of discontent is the casino’s customer service, with players frequently citing inefficiencies in the live chat and difficulties in getting timely responses via email or phone. Withdrawal issues, including high fees and prolonged waiting times, are recurrent criticism points, causing players frustration. The shift in the casino’s reputation, especially after its integration into a group with a less favourable standing, has raised questions about its operational practices.
Jackpot City attracts attention in online casinos, particularly for its fantastic range of games from top providers like Microgaming. The casino excels with its array of slots and live dealer games for a wide audience of gamers. A significant highlight is its no deposit bonuses, adding to the appeal for new players. With a substantial welcome offer and various payment options, Jackpot City provides a rewarding background for new and regular players.
The casino’s commitment to security is evident in its stringent verification processes under the regulation of both the Mohawk Territory Kahnawake and the Malta Gaming Authority. Jackpot City also has attractive mobile compatibility and dedicated phone support.
Jackpot City is a commitment choice for players seeking a blend of game variety, lucrative bonuses, and secure gameplay. Our team rates Jackpot City at a commendable 4.8 out of 5.
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No, you do not always need to use a Jackpot City promo code to claim bonuses. Many of their promotions and bonuses are automatically credited to your account once you meet the necessary criteria such as making a deposit or signing up as a new player. However, for certain specific promotions, casino may require you to enter a bonus code.
Yes, without a doubt. Jackpot City Casino is a licensed and regulated online casino, authorized by the Malta Gaming Authority and Kahnawake Gaming Commission. Rest assured that your funds are secure when playing at this trusted online casino. Remember to gamble responsibly.
Yes, Jackpot City presents new Canadian players with 80 free spins upon depositing just $1. By signing up and making this minimum deposit, you will instantly receive 80 free spins.
At Jackpot City, there’s a game for everyone with a vast selection of online casino games and slots. Notably, progressive jackpots like Mega Moolah and Wheel of Wishes are highly favored by users, with potential totals reaching up to $2 million!
You can easily play any game on Jackpot City using your smartphone or tablet. Simply visit the casino’s homepage, click on ‘Play,’ select your desired game, and begin playing.
Jackpot City features 400+ online casino games, including 300+ slots, with free spins included. Upon logging into your account, you gain instant access to a wide range of games such as blackjack, bingo, roulette, keno, scratch cards, video poker, and more.
Yes, JackpotCity provides a demo mode for most of its games. This feature allows players to try out games without wagering real money, offering a chance to familiarize themselves with game mechanics and features.
JackpotCity frequently updates its game library, typically adding new titles every month. These additions guarantee a fresh and varied gaming background, often including the latest releases from their partnered software providers.
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