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HotSlots Casino, established in 2019 by Forwell Investments B.V., marks its presence in the online gambling industry under a Curacao license. This site, legally operating via a sublicense from C.I.L. Curacao Interactive Licensing N.V., offers a range of gaming and wagering services internationally. Distinguished from other Canadian casinos, HotSlots Casino appeals to players seeking a rich selection of games, an attractive theme, and a robust loyalty program. It enforces a strict age policy, guaranteeing responsible gaming by verifying the age of its customers. HotSlots is operated by Forwell Ltd (UK), guaranteeing compliance with legal standards. Its unique interface and commitment to legal compliance make it a suitable choice for responsible players.
| Aspect | Detail |
|---|---|
| Year of Establishment | 2019 |
| Parent Company | Forwell Investments B.V. |
| Head Office Address | Emancipatie Boulevard Dominico F. “Don” Martina 29, Curacao |
| Website | hotslots.io |
Users visiting HotSlots Casino are likely greeted with a dynamic interface. The website seems to prioritize a sleek design that combines ease of browsing with visually appealing graphics. This approach aims to capture users’ attention immediately.
The user interface of HotSlots Casino appears to be designed with clarity and user-friendliness in mind. The layout is intuitive, allowing new visitors to easily find important sections like games, promotions, and support. The color scheme and graphics are likely chosen to create a great atmosphere without overwhelming users with too much information at once.
| Aspect | Evaluation |
|---|---|
| Ease of navigation | Designed to be user-friendly, with clear menus and intuitive layout. |
| Mobile games availability | High, with a responsive design that adapts well to mobile devices for simple gaming on the go. |
| Game filters | Comprehensive, allowing users to easily sort and find games by type, provider, and popularity. |
| Search function | Efficient, enabling quick and precise searches for games or information. |
| Loading speed | Optimized for quick access, guaranteeing minimal waiting times for game loading and website browsing. |
| UX and UI rating | High, reflecting a thoughtful design that balances aesthetics with user operation. |
The overall user operation at HotSlots Casino is likely marked by ease. The variety and quality of games, combined with a user-centric design, provide a satisfying environment for both casual and serious players. The website’s performance on mobile devices further improves its accessibility, making it a go-to option for gaming on the move.
In this segment, we look into the crucial aspects of HotSlots Casino’s operations, focusing on Licensing Information, Player Protection, Responsible Gaming, and Site Security. This overview aims to provide clear insights into how HotSlots Casino upholds the highest standards in these areas.
HotSlots Casino operates under a license granted by C.I.L. Curacao Interactive Licensing N.V., pursuant to Master Gaming License #5536/JAZ, issued to Forwell Investments B.V., a company organized in Curacao. This license enables Forwell Investments B.V. to offer gaming and wagering services internationally.
| Aspect | Details |
|---|---|
| License Holder | Forwell Investments B.V. |
| License Authority | C.I.L. Curacao Interactive Licensing N.V. |
| License Number | #5536/JAZ |
HotSlots Casino prioritizes player protection through various responsible gaming measures. Players can set limits on deposits, wagers, losses, and session times by contacting customer support. The site employs advanced encryption technologies to safeguard player data, emphasizing the importance of security in every transaction. Additionally, HotSlots Casino combats money laundering with stringent identity verification processes, reinforcing its commitment to security and responsible gaming.
| Feature | Availability |
|---|---|
| Deposit Limits | Yes |
| Responsible Gaming Seals | Yes |
| Cooling-Off Period | Yes |
| IT Security | Yes |
| SSL Encryption | Yes |
| Two-Factor Authentication | Not specified |
| Self-Exclusion Tools | Yes |
| Protection of Minors | Yes |
General Terms and Conditions at HotSlots Casino
Paying attention to the terms and conditions of HotSlots Casino is crucial for all players. Here, we break down the essentials to make sure that you’re well-informed before you start playing.
- Age and Eligibility: Only people who are 18 years or older can register and play. It’s the player’s responsibility to guarantee their gambling is legal in their country.
- Account Registration: Players must provide accurate personal details during registration. Each player is allowed only one account.
- Deposits and Withdrawals: Only the account holder can deposit and withdraw. HotSlots may request proof of identity and payment method verification.
- Bonuses: Specific terms apply to bonus offers. Withdrawal of funds before meeting these conditions may nullify the bonus.
- Game Fairness: Misuse of the site, including multiple accounts and software manipulation, is strictly prohibited.
- Liability: HotSlots is not liable for losses due to user error or technical issues.
- Inactive Accounts: Accounts inactive for six months will be charged an administrative fee if there’s a positive balance.
- Responsible Gaming: Players can set limits or self-exclude. Assistance for gambling addiction is available.
- Complaints: Issues should first be addressed to customer support. Unresolved complaints can be escalated to CIL.
Following these instructions guarantees a safe and fair game in the casino.
Understanding the registration and account verification process at HotSlots Casino is crucial for players seeking a simple gameplay. This guide not only helps in the signup procedure but also makes sure that players comply with the site’s requirements, preventing any future discrepancies that might hinder their gaming ride.
Here are the steps to register and verify your casino profile at HotSlots Casino:
Visit the Official Website: Start by going to the HotSlots Casino official website.
Locate the Registration Button: Look for the “Register” button on the homepage. The exact name may vary, so make sure to verify this on the site.
Fill Out the Registration Form: Enter required details such as your email, password, and any other personal information requested. Keep it concise and accurate.
Accept Terms and Conditions: Read and agree to the terms, conditions, and privacy policy of the casino by checking the relevant box.
Complete the Registration: Submit the form to finish the signup process. You might need to confirm your email address by clicking on a verification link sent to your inbox.
Account Verification: To verify your account, you will likely need to provide additional documents such as a government-issued ID, proof of address, and possibly a payment method confirmation. This step is crucial for security and compliance reasons.
Login to Your Account: Once your account is verified, you can login using your credentials and start exploring the games and features offered by HotSlots Casino.
From generous welcome packages to attractive promotions, HotSlots bonuses are designed to improve your gaming ride. This section aims to unpack these opportunities, providing a comprehensive overview of what you can expect. Each bonus and promotion will be dissected, offering insight into how they can amplify your activity at HotSlots Casino. Curious about what HotSlots has in store? Read on for a detailed exploration.
HotSlots extends a joining offer through its welcome bonus, designed to improve the initial operations of new users. This bonus is divided into two parts: a first deposit bonus and a second deposit bonus. The first allows players to receive 50% up to $250 with a minimum deposit of $10, while the second offers the same percentage up to $250, requiring a minimum deposit of $15. To claim either, users must select the offer on the deposit page before proceeding.
The terms specify that the offer is available to players of legal gambling age and restricts eligibility based on residence, with certain countries excluded.
At the time of review, HotSlots Casino didn’t offer a no deposit bonus. However, its bonuses and promos can offset the lack of a sign up offer that requires no deposit. For those seeking no deposit bonuses, we recommend our curated no deposit bonus pages. Our list, updated regularly, features reputable online casinos, improving your playtime and opportunities.
HotSlots Casino offers a unique opportunity for new users to improve their gameplay through a 100% Welcome Bonus of up to $100 on their first deposit, exclusively for Evolution’s Live Casino games. This bonus is open to players 18 years or older who can legally place wagers on HotSlots and have only one account, adhering to the site’s general terms. It’s crucial to note that this promotion applies solely to the first deposit and is invalid for subsequent deposits. To claim, participants must select the offer before depositing.
A maximum bet of $5 per round is allowed with this bonus. It’s essential to understand these conditions to fully benefit from the offer, as non-compliance could lead to forfeiture of the bonus and any winnings. HotSlots also reserves the right to modify or cancel the promotion at their discretion.
HotSlots Casino offers a promotional opportunity that includes a 100% Reload Bonus up to €/$50, applicable up to two times, along with up to 30 Free Spins for deposits made on the Book Of Aphrodite – The Love Spell slot. This deal is open to all eligible players who are of legal gambling age in their jurisdiction and hold a single account with HotSlots, in line with the website’s general terms.
During the promotion, which refreshes weekly and runs from Monday 12:00 CET to Sunday 23:59 CET, players can claim the bonus and 15 Free Spins twice. A prerequisite is at least one real money deposit to their HotSlots account. Winnings from Free Spins are capped at $100, while the Reload Bonus winnings have a maximum of $400. Exceeding this amount after wagering results in forfeiture of the surplus.
Forfeiture of bonuses is an option for players wishing to withdraw their deposit or winnings beforehand, albeit resulting in the loss of the bonus and any related winnings. Only bets on Book Of Aphrodite – The Love Spell contribute towards meeting the bonus wagering criteria, which must be fulfilled within three days to avoid forfeiture. Participants must select the relevant offer before depositing to claim the bonus, adhering to the promotion and HotSlots’ general terms and conditions.
HotSlots Casino offers a cashback promotion for players interested in BF Daily Jackpot games. Participants can receive 10% cashback up to $500 on their total losses, provided they wager at least $250 on these specific games. The promotion doesn’t require any wagering on the cashback received, making it an attractive offer for eligible players. To participate, a minimum deposit of $10 is necessary during the promotional period, which runs weekly from Friday 00:00 to Thursday 23:59 CEST.
Eligibility is restricted to people who are of legal gambling age in their jurisdiction, have a single account with HotSlots, and meet the site’s general terms. The promotion calculates losses based on real money bets minus returns, excluding bets placed with bonus funds. Cash rewards are credited on Fridays post-promotion period, with potential delays up to 48 hours for technical reasons. Participants must adhere to this promotion’s specific terms alongside HotSlots’ standard and general terms and conditions.
HotSlots Casino offers a unique opportunity for players to win daily jackpots through its BF Games Daily Jackpots promotion. Participants need to be logged in between 18:00 and midnight CEST to stand a chance of winning. This promotion is aimed at those who take pleasure in participating in slot games, particularly titles like Book of Gods, Stunning Hot, and Royal Crown. To be eligible, players must legally place real-money wagers on the HotSlots website, be at least 18 years old or of minimum legal age in their region, and hold only one account with HotSlots.
The daily jackpot, part of the BF Daily Jackpots game collection, pays out randomly within the specified time frame. Stakes from spins on designated games contribute to the jackpot, with odds of winning increasing as the payout time approaches. Upon winning, real money players receive their prize in real funds, while those using bonus bets get their winnings in bonus funds. In case of connectivity issues, legal changes, or other unforeseen circumstances, HotSlots reserves the right to modify or withdraw the promotion. Players disagreeing with any changes have the option to stop using the site, not participate in the promotion, or close their account. For disputes, an alternate dispute arbitration process is available, with its decision being final. The HotSlots General Terms and Conditions also apply to this promotion.
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HotSlots Casino’s loyalty program is structured into three tiers, providing for its most dedicated players with various benefits. Entry into this exclusive club is by invitation, based on lifetime deposits. The first level, Casino Star, requires a deposit equivalent to approximately $34,000 USD (€20,000), offering priority payouts, extra bonuses, a daily payout limit of around $8,500 USD (€5,000), and 10% weekly cashback. The second tier escalates the perks with a qualification of about $85,000 USD (€50,000), incorporating weekly bonuses, a higher daily limit of approximately $17,000 USD (€10,000), a dedicated account manager, 15% cashback, and access to the Daily Hot Box. The pinnacle, requiring deposits of around $425,000 USD (€250,000), improves benefits further with top priority payouts, exclusive gifts, a daily limit of roughly $34,000 USD (€20,000), and 20% cashback.
Additionally, the Daily Hot Box offers tier 2 and 3 members up to 75 free spins on slots, depending on their deposit amounts. All tiers take pleasure in faster payouts, increased limits, special occasion bonuses, and no restrictions on winnings or bets. The program promises a comprehensive reward system without explicit wagering requirements mentioned.
HotSlots Casino showcases a wide array of games from leading developers, with a library exceeding 5500 of titles. Categories include slots, table games, live dealer games, and more. The site is equipped with advanced search functionality and filters, allowing users to sort games by developer, type, and new releases. This user-centric design facilitates a simple browsing operation, helping players to quickly locate their favorite games or explore new additions. HotSlots Casino’s interface promotes easy access to a various gaming portfolio, guaranteeing a satisfying operation for all players.
| Type of Games | Quantity | Most Popular Game |
|---|---|---|
| Slots | 5000+ | Book of Gods |
| Table Games | 80+ | First Person Lightning Roulette |
| Live Casino | 650+ | Crazy Time |
| Scratchcard | 80+ | Mega Moolah |
HotSlots Casino offers detailed RTP (Return to Player) information for its gaming selection, providing players with insights into potential returns over time. This transparency helps players make informed choices about the games they play. Below is a comparison of RTP data for some of the most popular games available at HotSlots Casino against industry standards.
| Game | Type | RTP | Industry Standard RTP |
|---|---|---|---|
| First Person Lightning Roulette | Live Casino Games | 97.30% | 94.74% or 97.30% |
| EZ Dealer Roulette Thai | Roulette Games | 97.30% | 94.74% or 97.30% |
| First Person Lightning Blackjack | Live Casino Games | 99.56% | 99.00% |
| Fiery Slots | Slots | 96.02% | 96% |
| First Person Golden Wealth Baccarat | Live Casino Games | 98.85% | N/A |
HotSlots Casino not only aligns with industry standards but often surpasses them, particularly in live casino games, highlighting its competitive offerings in the market.
Regarding free play, like many Canadian casinos, HotSlots allows players to try games in demo mode after registration. This feature is an excellent way for players to familiarize themselves with a game’s mechanics and features without risking real money. Demo or practice modes are widely appreciated by players, especially those new to online gambling or trying out a game for the first time.
HotSlots Casino Slot Games boast over 5,000 titles, offering a large selection that provides for various player preferences. This category stands out for its rich variety, including classic and innovative video slots. The games feature attractive graphics and unique gameplay mechanics, making them a central attraction at HotSlots Casino.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| Sweet Reward | BF Games | 94.23% | 2023-01-26 |
| Horizon Hunters | BF Games | 94.21% | 2023-06-07 |
| Fiery Slots | BF Games | 96.02% | 2023-07-05 |
| Book of Gods | BF Games | 94.19% | 2019-07-15 |
| Book of Wisdom | BF Games | 94.19% | 2024-01-08 |
HotSlots Casino Table Games encompass more than 80 options, including classics and modern twists on blackjack, roulette, and baccarat. This section is notable for its huge operation, blending traditional gameplay with cutting-edge technology to provide a sophisticated environment for strategic play.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| First Person Deal Or No Deal | Evolution Gaming | 95.42% | 2022-06-08 |
| EZ Dealer Roulette Thai | Ezugi | 97.3% | 2022-08-17 |
| First Person Lightning Blackjack | Evolution Gaming | 99.56% | 2021-11-10 |
| First Person Lightning Roulette | Evolution Gaming | 97.3% | 2019-06-14 |
| First Person Golden Wealth Baccarat | Evolution Gaming | 98.85% | 2021-09-23 |
HotSlots Casino Live Casino presents over 650 live dealer games. This category offers real-time interaction with professional dealers, adding a layer of authenticity. The live casino games range from classic table games to innovative game shows, guaranteeing a dynamic operation.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| Crazy Time | Evolution Gaming | 95.5% | 2020-06-10 |
| Red Door Roulette | Evolution Gaming | 97.3% | 2023-10-30 |
| PowerUP Roulette | Pragmatic Play | 96.2% | 2022-10-07 |
| Monopoly Big Baller | Evolution Gaming | 96.1% | 2022-08-10 |
HotSlots Casino Scratch Card features around 80 scratch card games, delivering instant-win reward. This category is designed for quick play and immediate gratification, with a variety of themes and easy-to-understand mechanics. Scratchcards at HotSlots Casino provide a casual gaming alternative, perfect for players seeking simple fun.
| Games | Provider | RTP | Release Date |
|---|---|---|---|
| Snow Scratcher | Hacksaw Gaming | 52.66% | 2021-12-01 |
| Lucha Chilli Scratch | Endemol Shine Gaming | 85% | 2019-10-18 |
| Signs of Fortune | Spinomenal | 91.83% | 2017-01-09 |
| Secret Cupcakes | Spinomenal | 91.83% | 2016-10-13 |
| Scratchy Bit | Spinomenal | 91.83% | 2017-01-09 |
HotSlots Casino excels in mobile optimization, making sure that players take pleasure in a simple gameplay directly from their browsers, without the need for a dedicated mobile app. The site is designed to adapt flawlessly to various screen sizes, providing a user-friendly interface that improves browsing and gameplay on smartphones and tablets.
While the absence of a mobile application might seem like a drawback, HotSlots compensates with a robust, responsive web design that supports a wide range of mobile devices. This approach allows users to access the casino’s huge game library, including slots and table games, alongside participating in promotions and managing their accounts with ease.
Our analysis focuses on HotSlots Casino’s deposit options, detailing the minimum and maximum amounts, any associated fees, and the processing speed for deposits. We present this data in a comprehensive table format for clarity.
| Payment Method | Minimum Deposit | Maximum Deposit | Commission | Speed of Deposit Processing |
|---|---|---|---|---|
| Visa | $10 | Varies | None | Instant to 1 banking day |
| Mastercard | $10 | Varies | None | Instant to 1 banking day |
| EcoPayz | $10 | Varies | None | Instant to 1 banking day |
| Jeton | $10 | Varies | None | Instant to 1 banking day |
| Bank Transfer | $10 | Varies | None | Instant to 1 banking day |
| AstroPay Card | $10 | Varies | None | Instant to 1 banking day |
| MiFinity | $10 | Varies | None | Instant to 1 banking day |
| Interac | $10 | Varies | None | Instant to 1 banking day |
| MuchBetter | $10 | Varies | None | Instant to 1 banking day |
The table indicates a lack of detailed information on commission fees and the exact maximum deposit limits for each payment method, which can be seen as a drawback. Customers are advised to consult HotSlots Casino directly for the most accurate and up-to-date information.
HotSlots Casino offers several withdrawal methods, including Visa, Mastercard, ecoPayz, Jeton, bank transfer, AstroPay Card, MiFinity, Interac, and MuchBetter. The minimum withdrawal limit is set at $20, with a maximum of $5,000 per day. Notably, players must withdraw using the same method as their deposit, adhering to anti-money laundering laws.
Withdrawal requests can be canceled if still pending, and the first withdrawal each week is free. Subsequent withdrawals within the same week incur a $5 fee. Withdrawals before a single wager results in a 5% charge (minimum $10). Withdrawal times vary by method, a detail that could be seen as a drawback since specific speeds and potential additional commissions are not disclosed.
Withdrawals typically take up to 72 hours to process due to security checks. This contrasts with deposits, which are quicker, highlighting a necessary delay for safety reasons. Withdrawals to third-party accounts are prohibited.
| Withdrawal Method | Limits | Commission | Processing Speed |
|---|---|---|---|
| Visa, Mastercard, etc. | €/$20 – €/$5,000/day | First free, then €/$5/additional | up to 72 hours |
HotSlots Casino demands various documents for verification to guarantee player safety and compliance with anti-money laundering regulations. To process withdrawals, especially for amounts equal to or exceeding EUR 2000, players must provide identity documents. This step is crucial for the casino to verify the legitimacy of its users and their transactions. It’s advisable to verify your identity in advance to expedite withdrawal processes, as the casino utilizes SSL encryption technology to secure document processing, in line with the Government of Curacao’s regulations. Key Points on Verification and Terms:
Based on personal operations with KYC procedures, the efficiency and security of HotSlots Casino’s process seem on par with industry standards. The emphasis on early verification to facilitate easier transactions is a practice that benefits both the casino and its players. However, the absence of a loyalty program might be a drawback for some users.
HotSlots Casino’s customer support offers several contact methods to assist players. Users can reach out via email at [email protected], available from Monday to Sunday, 9:00-23:00 CET. For those unable to contact within these hours, a contact form is provided on their website, requiring the user’s name, email, topic, and message. While a live chat option is mentioned, its availability details are not specified, indicating it might be accessible for real-time assistance. The FAQ section serves as a self-help tool for common inquiries. For unresolved complaints, players are advised to email [email protected]. The casino does not list a phone number or mention contact through messengers, and the average response time for email support is aimed within 48 hours.
| Contact Method | Availability | Average Response Time |
|---|---|---|
| Mon-Sun 9:00-23:00 CET | Within 48 hours | |
| Contact Form | 24/7 | – |
| Live Chat | Not specified | – |
| FAQ Section | 24/7 | Instant |
| Phone Number | Not available | – |
Potential players heavily rely on the observations shared by existing customers. Such feedback offers invaluable insights into the service quality, reliability, and overall satisfaction associated with using sites like HotSlots Casino. Recognizing the significance of firsthand accounts, we have meticulously compiled and analyzed reviews from various reputable sources, including Trustpilot, AskGamblers, Casino Guru, and more. This comprehensive approach aims to equip readers with a balanced understanding of what to expect, guiding their choices in the online gambling landscape.
HotSlots Casino has garnered 6 reviews on Trustpilot, achieving a TrustScore of 2.6 out of 5. This mixed reception highlights varied customer observations. Positive comments often praise the casino’s bonus offerings, including no deposit bonuses and withdrawals that, despite taking up to three days, are appreciated for their ease of access. However, the need to thoroughly understand bonus terms is common advice among satisfied users.
Conversely, negative feedback frequently cites account closures and blocked withdrawals following wins, raising concerns over the casino’s reliability in payout processes. Some users also pointed out issues with promotional offers, suggesting a lack of flexibility in their application.
On Casino Guru, HotSlots Casino is presented with a 7.4/10 SAFETY INDEX, which is considered above average. From 8 user reviews, the casino has a 1.8-star rating. Positive feedback is scarce, with a few remarks on responsive website loading and the initial free spins bonus. Yet, issues such as game loading errors, limited customer support, and a narrow range of deposit methods dominate the discussions, painting a picture of operational and service shortcomings.
HotSlots Casino holds a 6.9 CasinoRank on AskGamblers, accompanied by a 6.7 player rating from 6 reviews. Positive remarks are few, with one reviewer acknowledging the helpful staff and efficient document verification process. However, the bulk of the feedback is critical, highlighting poor gaming operations, limited slot provider availability, non-working slot machines, and a lack of customer support. Such reviews underline a frustration with the site’s inability to deliver a pleasurable gameplay.
HotSlots Casino provides for a broad audience with its various game selections and user-friendly interface. The casino’s licensing under Curacao authority reassures about legal compliance, yet the presence of a Curacao license may raise questions about regulatory rigor compared to EU or UK licenses. Bonuses and promotions are plentiful, offering both new and existing players valuable opportunities to improve their gameplay, though the lack of a no-deposit bonus might deter some. However, player feedback presents a mixed picture, with some highlighting payout issues and limited customer support responsiveness.
For players seeking a rich variety of games and bonuses, HotSlots Casino is appealing. Yet, awareness of the noted concerns is advisable.
What makes it unique:
We’d rate HotSlots Casino a 3.7 out of 5, recognizing its comprehensive gameplay but also acknowledging areas needing improvement for a fully satisfying player ride. For more insights and detailed reviews, visit Gamblizard.
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While specific details about exclusive games weren’t found, HotSlots Casino boasts a large collection of over 5,300 games, including slots, table games, and live dealer games. It’s common for casinos to offer unique titles or games exclusive to their site, so checking their game library directly might reveal exclusive options.
HotSlots Casino supports multiple language options to accommodate players from different regions. This feature improves user operation by allowing players to browse through the site, understand game rules, and access customer support in their preferred language.
Related casinos to HotSlots Casino include other sites operated by its parent company, Forwell Investments B.V., or those holding a Curacao license. These casinos often share similar game offerings, security protocols, and bonus structures, providing a comparable gameplay.
To receive HotSlots promo codes or a bonus code, regularly check their promotions page or sign up for newsletters. The casino often sends out exclusive offers to registered email addresses. Additionally, participating in special promotions or events can provide opportunities to obtain these codes.
To reset your password at HotSlots Casino, click the “Forgot Password” link on the login page. Enter your registered email address to receive a password reset link. Follow the instructions in the email to set a new password and regain access to your account.
Wagering requirements at HotSlots Casino refer to the number of times you must play through a bonus or winnings from free spins before withdrawing. These requirements vary by promotion but are typically outlined in the terms and conditions of each offer.
If you’ve forgotten your username and password at HotSlots Casino, use the password reset link for the latter. For a forgotten username, contact customer support directly. Provide any necessary account verification information to retrieve your username securely.
At HotSlots Casino Canada, players can typically use CAD (Canadian Dollar) along with other major currencies such as USD, EUR, and GBP. This allows Canadian players to transact without facing exchange rate fees, improving their gameplay.
To delete your HotSlots Casino account, contact customer support via email or live chat. Provide your account details and the reason for closure. The support team will guide you through the process and confirm once your account has been successfully deactivated.
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